What is website-feedback-widget?

This is an open-source feedback button you can drop into any website or web app. It adds a small pop-up form where visitors can submit a comment, bug report, idea, or praise. The widget is built as a standard Web Component, meaning it works with any framework or with plain HTML, and it has no external dependencies. It handles accessibility features like keyboard navigation, dark mode, and reduced-motion support out of the box. When a visitor submits feedback, the widget sends a JSON payload to an endpoint you control. That endpoint can be a webhook URL you already have, or a small server-side function that forwards the submission as an email. Because the widget runs in the browser, any API keys used to send email must stay on your server, not in the widget's configuration. The repository includes example code showing how to write a simple relay function that receives the widget's payload and forwards it to the Sendmux email service, though you can point it at any email provider or webhook receiver. The project is built around the idea that feedback is most useful when it enters a structured workflow rather than sitting in a spreadsheet. Once a submission arrives as an email or webhook event, you can hook up an AI agent to read it, classify it by type (bug, feature request, praise), group duplicates, route items to the right team, or turn them into issue tracker entries. The repository documents this pattern and provides prompt templates for building that downstream workflow, but it does not include the agent itself. You install the widget as an npm package and add one HTML tag to your page. You can configure its position on the screen, brand color, button label, and minimum message length. It also accepts optional user context (name, email, account ID) so submissions can be linked to specific customers without exposing any secrets in client-side code.